PBS Solutions
For entire list of our Productivity Improvement solutions you can browse through our Services
Safety & HR Solutions
Providence helps in Implementation of OHSAS used as a way to Manage and Maintain regulatory compliance and customer STAR rating Program.
Awards
Providence supports clients for improving Overall Plant Effectiveness with the use of techniques like Autonomous Maintenance, Focused Improvement, Planned Maintenance etc.
About Us
Providence Biz Solution is the premier consultancy organization in India specializing in the field of quality management. In last 25 years PROVIDENCE has grown to become a single window enterprise in providing a variety of services to enhance the business performance. The key differentiator is PBS approach and ability to facilitate deployment of various theories and concepts of TQM and deploy the right blend for achieving breakthrough improvement.
WHAT WE CAN DO FOR YOUR BUSINESS.
PROVIDENCE has a full basket of BE initiatives for your business. Be it Cost Cutting, Productivity Improvement, Waste Reduction, Safety Excellence, System Implementation, Award Criteria like TPM/ CII Exim , Quality Tools, Risk Analysis ,Employees Competency Building, Business Score card (BSC) Implementation etc.
Our Mission
The mission of Providence is to build value to our clients, increase efficiency of their operations and making their business grow and sustain in short as well as long term.
Our Vision
The vision of Providence is to be the first choice in providing world class quality solutions to companies for enhancing overall business performance matrices.
Our Objectives
To help organization establish a culture of excellence driven by robust business processes at operational and at strategy level.
Productivity Improvement
Maximizing Overall Plant Efficiency (OPE/ OEE)
Overall equipment effectiveness (OEE) solutions are designed to help manufacturing businesses like yours optimize processes and get the most out of both machinery and personnel to maximize efficiency and productivity.
Toyota Production System Implementation
TPS improves quality in products and processes. Overall, TPS uses several lean methods to help reduce errors and improve quality: Kaizen, 5S, 5 Whys, and Poka-Yoke. These tools help workers spot inefficiencies, errors, or potential defects and empowers them to stop the assembly line so that defects are not included in the final product.
Jishu Hozen & Plant Maintenance Implementation
The primary benefit from implementing Planned Maintenance is the reduction in breakdowns, which leads to reduced cost and improved machine efficiency. The pillar will also contribute to improved quality and safety performance.
Lean & Six Sigma Solutions
Six Sigma is a set of methods and tools for process improvement. Developed in 1986, Six Sigma has become a global phenomenon with companies around the world. Companies and individuals are using six sigma methodologies to improve operational efficiencies.
Total Operational Performance (TOP)
The concept is defined as a combination of adaptive problem solving, stellar team efforts, and good leadership that leads to the company's sustainable growth, improving its competitiveness in the market.
Waste Reduction (Muri ,Mura, Muda)
Muda, Mura, and Muri are terms often used together in the Toyota Production System (and called the Three Ms) that collectively describe wasteful practices to be eliminated.
Creating World Class Visual Workplace
Effective visual management will engage teams within the workforce. With teams fully engaged and armed with the key information and knowledge, the main aims for implementing a visual management strategy can be witnessed – to drive improvement, eliminate waste, improve safety and increase quality.
Implementation of DWM
DWM allows clear visibility of performances objectively and helps the cross-functional team focus on improvements. It helps to spot deviations from the target, get the relevant stakeholders involved in the improvement actions, and fix the problem rapidly.
Increasing asset efficiency
The most important benefit of asset management is that it provides a structured framework for investment planning that delivers the most cost-effective solutions for delivering acceptable levels of service over the entire asset life-cycle at minimal risk.
Lubrication Excellence
The benefits of a well-executed lubrication management system are numerous and real : decrease in maintenance costs, increase in the lifespan of equipment, reduced energy consumption, improvement in equipment availability, enhanced maintenance team productivity etc.
KAIZEN Implementation
Kaizen is about decreasing waste by eliminating overproduction, improving quality, being more efficient, having less idle time, and reducing unnecessary activities. All these translate to cost savings, and can turn potential losses into profits.
Plant Operation & Maintenance contracts
Plant Operation & Maintenance contracts manufacturing industries, especially aerospace, automotive, building products, heavy equipment, consumer packaged goods, paper/pulp and tire/rubber fields.
Top Management Initiatives
BSC Implementation
This Balanced Scorecard implementation methodology involves orienting your whole strategic plan around the Balanced Scorecard. You will set each perspective as a strategic Focus Area and then align Objectives, Projects, and KPIs directly underneath it.
Business Cost Optimization
Cost optimization is a business-focused, continuous discipline to drive spending and cost reduction, while maximizing business value. It includes: Obtaining the best pricing and terms for all business purchases. Standardizing, simplifying and rationalizing platforms, applications, processes and services.
CSR Implementation
For companies looking to optimize their positive effect on the social and environmental systems in which they operate, developing a Corporate Social Responsibility (CSR) strategy is a fundamental starting place. CSR policies can also help firms align with the United Nations Sustainable Development Goals and reach the Paris Agreement's target of net zero emissions by 2050.
Business RISK Assessment and Management
The definition of risk management is the process of finding, assessing, and controlling threats to your company’s financial security. The basic idea behind that definition is that a company will consider all the areas that could result in a problem for them, consider the best ways to handle a problematic situation, and then put controls in place to help keep that risk as low as possible.
ESG Reporting
Business leaders understand that a strong ESG (Environmental, Social, Governance) profile is critical to a company's financial health and identity, and a healthy CSR program is a key ingredient. Being a socially responsible corporation can promote a company's image and brand, as well as reassure customers and investors about ethical and environmentally friendly business operations, boost employee morale, and increase workplace productivity.
Leadership & Communication
Leadership communication is a type of communication most commonly used by leaders to relay information about the company’s culture, core values, mission, and crucial messages to build trust and encourage employees.
Awards
Quality in business, engineering and manufacturing has a pragmatic interpretation as the non-inferiority or superiority of something; it is also defined as fitness for purpose. Quality is a perceptual, conditional, and somewhat subjective attribute and may be understood differently by different people. We at Providence help client drive the most appropriate meaning pertinent to their business through a bunch of following customized services.
DEMING Award Facilitation
The Deming Grand Prize was created to commemorate the first International Conference on Quality Control (ICQC), held in October 1969 in Tokyo. TATAs are among the front runner in achieving this coveted prize in company like Tata Steel. PROVIDENCE founder member Mr. G.S.Dhillon has opportunity to implement this model and see many deming practicing company world wide. We help conduct a diagnostic study and take DEMING Award Implementation as part of total TQM culture.
TPM Award Facilitation
PROVIDENCE follows JIPM approach and the results achieved in industry are laudable.PROVIDENCE supports clients for improving Overall Plant Effectiveness with the use of techniques like Autonomous Maintenance, Focused Improvement, Planned Maintenance, Quality Maintenance and Maintenance Prevention along with people capability development.
CII EXIM Award Facilitation
The EFQM Quality Award is the most widely used organizational framework in Europe and has become the basis for the majority of national and regional Quality Awards. In India too, several organizations are using this model and CII in association with EXIM bank uses the same framework for Quality award for CII members. PROVIDENCE is known to be a pioneer in providing full support for implementing this model.
CSMS STAR Rating
Contractor Safety Management System (CSMS) is a – “One Step Ahead” process or policy or system in Safety Health & Management System (SHMS) which is based on P-D-C-A (Plan-Do-Check-Act) Kaizen. This system deals with the Safety Planning and its implementation under categories; Safety Policies, Principles, Manuals, SOPs, JHA etc. Checking and Rectifications.So far we have helped 80+ vendors to achieve 4 star rating.
IRIS Certifications
In 2005, the IRIS Group was established as a UNIFE Group with the goal of securing higher quality in the railway industry. This was to enhance supranational competition by enabling any railway component supplier to meet globally recognized levels of quality for its railway components.The IRIS system defines requirements in content, procedures and evaluation of audits as well as a requirement profile for the certification bodies and auditors.
Six Sigma /Lean Six Sigma
In simple words, Six Sigma is a powerful data driven, Business & Customer focused Breakthrough Problem Solving Management & Work methodology that delivers validated improvements in Quality, Productivity & Profitability. Apart from Six Sigma being a powerful methodology to permanently address pain areas in any organization/business/ process, also provides best value (quality) at lowest cost to its (organization/business/process) customers.
SAFETY & HR SOLUTIONS
Zero Accident Workplace
A safe and healthy workplace not only protects workers from injury and illness, it can also lower injury/illness costs, reduce absenteeism and turnover, increase productivity and quality,and raise employee morale.
Safety Excellence Program
Health and safety excellence requires an organization's top management to commit to safe operations and practices. Without buy-in and demonstrative action from the top leaders, it will be hard to see safe practices trickle down through the ranks. As such, this commitment must be visible.
Contractor Safety Management System
A contractor safety management (CSM) system is a collection of integrated management processes that is used to control the risks associated with contractor management on an ongoing, real-time basis. These systems are a form of risk control and are usually provided in whole or in part by an external third-party contractor management firm.
Management Training Programs
Managerial training is a program that seeks to transition an employee from having a team member to team leader mindset. Or in other words, an individual contributor to managing a team. It also focuses on all the various soft skills that aids with enhanced team work and productive relationships.
Creating World class Workforce
Businesses across the product spectrum use training and development to prepare for the future. The purpose of training could be anything from updating an employee’s knowledge and skill sets to assisting them in adopting new technology or exploring new markets.
HR Best Practices Implementation (PMS)
Human Resources planning and implementation in an ongoing process involving the development and implementation of policies and procedures that lead to a comprehensive human resource strategy.
Trainings
Providence is known for its exceptional strength in providing on site training programs to bring about the cultural change in the organization. Training ranges from Industry specific Lean Six sigma, TPM and TQM programs, HR soft Skill training like leadership Development, Strategy Management and Bridge courses for College Students.
Providence conducts customized programs based on the organization(s) need. Our instructors are the best with huge work experience and deliver the information during the course in simple language so that the retention level is high. We bring real-life experience into the classroom and workshops. We conduct training on versatile topics like, 5S, Six Sigma, BPR, Process Management, BSC, Strategy. Our Quality Campus exclusively designs Program to meet the industry exposure need of freshness.
Certifications
Since the era of 1980 the world has been introduced to a new concept of management called Quality management. Starting with the first publication of ISO 9000 standards in 1983. Since then it has been an industrial revolution for achieving competitive advantage by adopting these standards and obtaining 3rd part certification. Providence is one of the front runner on helping organization achieve these cartifications from few of the most reported accredetion bodies globally. These include UKAS, , JAS ANZ and UL Our specialization lies in the following certifications.
ISO 9001:2015
In 2015, ISO 9001, the world's leading quality management standard, has been updated in Sep 2015.The new version follows a new, higher level structure to make it easier to use in conjunction with other management system standards, with increased importance given to risk. Organizations are granted a three-year transition period after the revision has been published to migrate from old to new standard to latest standard. Providence has been instrumental with facilitating this transition in more than 100 companies including 3rd party certification audit.
IATF 16949:2016
IATF 16949:2016 (replaces ISO/TS 16949:2009) is a standard that establishes the requirements for a Quality Management System (QMS), specifically for the automotive sector. The ISO/TS 16949 was originally created in 1999 to harmonize different assessment and certification schemes worldwide in the supply chain for the automotive sectorIATF 16949:2016 is an independent QMS standard that is fully aligned with the structure and requirements of ISO 9001:2015. Providence has been instrumental with facilitating this transition in more than 100 companies including 3rd party certification audit.
ISO 14001 : 2015
With the needs and regulations becoming tougher day by day to protect the environment by creating awareness to environment obligations, organisations require assistance to install an Environment Management System (EMS), Providence, with its trained and qualified counsellors provide the necessary assistance in the development, installation and implementation of Environment Management System (EMS). We has helped number of organizations in this attempt and has set an impression in the minds of the clients the knowledge it can impart in developing an excellent system complying to this latest updated standard.
ISO 50001
ISO 50001:2011 specifies requirements for establishing, implementing, maintaining and improving an energy management system, whose purpose is to enable an organization to follow a systematic approach in achieving continual improvement of energy performance, including energy efficiency, energy use and consumption.ISO 50001:2011 specifies requirements applicable to energy use and consumption, including measurement, documentation and reporting, design and procurement practices for equipment, systems, processes and personnel that contribute to energy performance.
ISO 45001 : 2018
Over 7600 people die each day from work-related accidents or diseases - that’s over 2.78 million every year. To combat the problem, ISO has developed a new standard, ISO 45001, Occupational health and safety management systems - Requirements, that will help organizations reduce this burden by providing a framework to improve employee safety, reduce workplace risks and create better, safer working conditions, all over the world. As part of Tata Group Star Rating Program we are helping many organization develop and implement this system.
ISMS 27001
The ISO/IEC 27000 family of standards helps organizations keep information assets secure.Using this family of standards will help your organization manage the security of assets such as financial information, intellectual property, employee details or information entrusted to you by third parties.ISO/IEC 27001 is the best-known standard in the family providing requirements for an information security management system (ISMS).
Our Clients
What our customers say
"Mr. Gurjeet Singh & Mr. Sourabh Mishra of Providence Biz Solutions did a good job of TPM implementation in our plant at Haldia. Company achieved considerable gain in PQCDSM matrices and is able to sustain the gain through systematic improvements on all 8 pillars."
- Mr. Sandip Ganguly (GM- Ruchi Soya Industries Haldia)
"Mr. Gurjeet Singh & Mr. Sourabh Mishra of Providence has inculcated habit of GEMBA in our work culture which has helped maintenance team to do a detailed Root Cause Analysis of major breakdowns. We have been able to reduce our breakdown from a level of 3 BD/day to almost zero breakdown."
- Rajiv Shankar (Head Maintenance Services, Tayo Rolls)
"Providence has done a great job in helping us achieve TS 16949:2009 certification in our maiden attempt from BVQI. My team was entirely new and did not know much about the indepth requirement of this standard."
- Mr. J Chatterjee (CEO York Transport Company Pune)
"Mr. Gurjeet Singh was instrumental in designing and developing an integrated Management System and also implemented Malcom Baldrige Business Excellence Model. He was excellent in training a team of Baldrige Assessors for conducting internal assessment using NIST case study. I wish all success to him and his company Providence, who has the ability to drive change."
- Mr. G.Janarthanam (Director Balasore Alloys Limited)
"We were fortunate to have services of Providence in designing ,developing and implementing group level vision and mission and articulate values. They have been instrumental in developing and implementation of Integrated Management System and have helped us become 4 Star first vendor partner of Tata Steel Limited in Coil unitization."
- Mr. J.L Vig (MD Shree Laxmi Group)
Team
Providence core team consists of following full time resources for delivering various product and services to its valued customers.
G.S. Dhillon
Founder & CEO
Santosh Mishra
Senior Consultant
U Kumar
Senior Executive
J Davis
Senior ExecutiveOur Skills
Providence counselors’ are a strong team of seasoned executives and scholars from reputed organization who have in depth knowledge of the subject and hands on implementation experience. Core strength of the team is central to these five areas making a strong punch on the face of competition to create a winning strategies for businesses threatened by globalization and economic melt down.
Facts
Over the last one and half decade Providence has added many feathers to its cap by serving a diverse business segment from manufacturing to software industries. Clintel list speaks the range of industries which have been served with various innovative solutions using the principles of TQM.
Clients
Projects
Man Days of Support
Facilitators
Contact Us
Address
Corporate Office: Bhakti Anugam B-Tower,12b, Sector-13, Kopar Khairne, Mumbai-560037Registered Office: 3rd Floor,Mishra Apartment, Sakchi, Jamshedpur - 831001